Professional services provide excellence to financial institutions by combining industry knowledge with change management capabilities. This is what players in the financial industry need today, in several areas of their business and operational models, to face the challenges of their changing landscape.
In terms of management, the focus is on developing new forms of interactions with clients, developing new products and re-engineering traditional processes.
In terms of operations, the need for support is just as essential. The success of players’ innovative strategies entirely depends on their ability to quickly and effectively transform their operating backbone to support new business models driven by the changing landscape.
The operational side also includes compliance, which – as we know – has rapidly turned into the single largest cost for banks and firms operating in the financial sector. Being able to think beyond compliance and build systems and solutions that, not only ensure fulfilment of regulatory requirements but also generate real customer value, is a big competitive advantage for any player in the sector.